Testimonials
Feedback From Customers
EXCELLENT 39 reviews Xian Bing Chew2025-08-30 The place is SIMPLY AMAZING. The place was clean, like super super clean. Even the accomodations are so comfy and nice. My cat had been to other boardings too, and he never liked any of them at all. Often he'll just coop up in a corner. Many of the boardings I've went don't even have place for cats to just play around. But here, 'chun', He loves the place a lot. And the staffs are always taking time playing with the cats. It's superb. The price is also cheap, very cheap as far as I know. Thanks to them, I can simply have my cat here if I ever need to travel. najihah hassan2025-08-13 saya sangat2 berpuas hati letak si bulus di hotel ni❤️ setiap hari update dengan detail, kucing tak stress dan layanan sangat terbaik👍🏻 sesiapa nak pergi travel sila lah hantar anak2 bulus di sini. Harga pon sangat2 okey. Mika Enríquez Brzezinski2025-07-12 We had just moved to Perak and needed to go for outstation for business purposes, so we entrusted Neko suites to care for our cats. Dodi had stayed at many Cats Boarding Hotel across Johor, Melaka, KL/Selangor and now at Perak, even the ones we have booked through PetBacker apps. Meanwhile, this is Abu's second stay at a boarding hotel. I can say the carers make both of our cats comfortable despite their different personalities, one is friendlier, one is a bit shy. I seem to notice that this is one of the least carer that interacts in play sessions with my cats and I only know this because they update us too frequent which is also good. Mind you, our cats are a combination of obese and the other one slightly malnourished. Facilities are good, playroom is huge, cats have individual "house" instead of the conventional side-by-side cages in pet boarding hotels. Pricing wise, is quite competitive and is on par with the care they provide for our pets. Hoping they will provide grooming services in the near future. Thank you for caring for our babies. Lee Pei xin2025-05-20 第一次把我家猫放在这里,环境非常干净一点异味都没有,负责人很细心照顾,还会陪猫咪玩🤣一天会发好几次照片和影片让我们看自己的猫猫,非常推荐! NIVARTHINI A/P MANIKAM2025-05-12 Really appreciate the continuous update from Janice and Sung, the best cat hotel ever.. their hospitality and care given to my cat wonderful. Thank you to both of you.. Nurul Sakinah2025-04-08 Haritu I hantar kucing2 I dekat sini masa raya. Lucky me still ada tempat even I booked last minute. Love everything about the place! The environment is also very clean and I suka sebab takde banyak kucing sangat. The owners also very friendly and always keeps me updated with pictures and videos of my cats (lepas rindu masa balik kampung haritu🤣). Also since this is my cats first time hantar dekat tempat boarding, I was a bit worried at first. But lucky me the owners took such a good care of them and try to play with them until they become comfortable there. Overall highly recommend to other cat owners to send their cats here👍🏻 Nur Nadhira2025-04-01 I recently boarded my cats here, and I must say their service is exceptional compared to other boarding places. They kept me updated regularly, which I truly appreciate. My cats are usually hard to please, but somehow they managed to create a comfortable and less stressful environment for them. You can really tell they are genuine cat lovers. Highly recommended! Suzanne Lee2025-03-07 Very good and clean environment for cats. The person in charge is very responsive and takes great care of the cats. My cat looked happy and enjoyed its stay there. I have experienced several boarding places, and I would say this is the best one. Highly recommended for those looking for a cat hotel. Nurul Nabilah2024-12-22 I love bringing my pet here because the owner is so friendly and provides excellent service. He always keeps me updated about my cat. This is my second time leaving my cat here, and overall, she seems to love the cozy, clean environment. She especially enjoys the playtime whenever there’s a chance to play. The prices are also very affordable. James Kwan2024-12-08 First time bringing my cats to the hotel and I was satisfied with their service, they will update videos ,photos and conditions of the cat every twice a day .Really suggest you guys to brings your cat to this hotel. 5 star for the service in 3 days of taking care for my 3 cats.